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Positive Alternatives to Shelter Surrender (P.A.S.S.)

P.A.S.S. helps Texas residents explore options when they are having difficulty keeping a pet. Austin Pets Alive! describes emergency pet food, resource assistance and referrals as parts of the program. A household begins with the program’s information and contact process to explain the situation and learn about relevant resources. The work looks at the relationship between an animal’s needs and the circumstances of the person caring for it.

The official program describes Texas residents, not Austin-only eligibility. Reuse this single statewide record wherever applicable.

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Plan your connection

Contact
Use the P.A.S.S. resource guide and official contact links for help or referrals.
Services
Emergency pet food, pet-resource assistance and referrals intended to help families keep their pets.
Who can take part
Texas residents experiencing challenges keeping their pets.
Service area
Texas; individual resources and partner agencies have their own service areas.

The work in practice

P.A.S.S. helps Texas residents explore options when they are having difficulty keeping a pet. Austin Pets Alive! describes emergency pet food, resource assistance and referrals as parts of the program. A household begins with the program’s information and contact process to explain the situation and learn about relevant resources. The work looks at the relationship between an animal’s needs and the circumstances of the person caring for it. By connecting people with practical help and other services, the program creates a route to consider alternatives to surrender and the steps involved in continuing to care for an animal.

Why this work matters

A pet can be part of a household's deepest sense of home. When care becomes difficult, the problem may involve money, housing, transportation, or access to suitable help rather than a lack of affection. At the same time, affection alone cannot meet every animal's needs. Humane decisions require attention to safety, appropriate care, and the limits of the situation. Supporting animal welfare means holding these realities together: respecting the people involved while keeping the animal's well-being central. It also means avoiding easy judgments about families in difficulty or assuming that the most emotionally compelling story always points to the most appropriate response.

Location & context

The official program describes Texas residents, not Austin-only eligibility. Reuse this single statewide record wherever applicable.

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CONNECTED BY WHAT MATTERS

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Austin

Learn how Positive Alternatives to Shelter Surrender (P.A.S.S.) works. P.A.S.S. helps Texas residents explore options when they are having difficulty keeping a pet. Austin Pets Alive! describes emergency pet food, resource assistance and referrals as parts of the program. A household begins with the program’s information and contact process to explain the situation and learn about relevant resources.

Austin

Volunteer with Austin Pets Alive!. P.A.S.S. helps Texas residents explore options when they are having difficulty keeping a pet. Austin Pets Alive! describes emergency pet food, resource assistance and referrals as parts of the program. A household begins with the program’s information and contact process to explain the situation and learn about relevant resources.

Austin

Austin Humane Society welcomes prospective adopters to meet dogs and cats at its shelter. Public visits do not require an appointment, and the adoption team can explain the process and help people consider a suitable match. Browsing the animal listings is a starting point for learning about the pets available, followed by reviewing the adoption steps and fees.

Austin

Austin Humane Society volunteers help care for shelter dogs and cats through activities including dog walking and cat socialization. Joining begins with registration, orientation, online learning and hands-on training. Volunteers then take scheduled shifts, committing two hours each week for at least three months. That repeated contact makes participation part of the shelter’s regular care rather than a single visit.

Austin

Austin Pets Alive! connects volunteers with work involving animal care, adoption support, shelter operations and other roles. People begin through an application and orientation process, then learn about the preparation associated with the role they are considering. The experience involves joining the organized work around animals and the people caring for them.

Austin

Emancipet brings veterinary care to changing neighborhood locations through its Austin Free Days mobile clinic. The program serves Austin and Travis County pet owners who cannot afford the organization’s low-cost clinic options. Services include limited spay/neuter surgery slots and preventive care for dogs and cats.